When our teachers convert a New Quiz to a Mastery Connect, some of the images do not come through.  A "broken" image icon appears instead.  All of the images are .png images and were all uploaded in the same way.  Example:  One of our teachers attemp...

If teachers print the quizzes instead of giving them online, it is there an easy way to get an answer key?

I have created a new assessment, but when I hit "create assessment" and check to make sure the document is there, the whole document will not load.  I can barely make out the cover page and none of the passages or questions will show up.  It will not...

Hello! Due to staffing changes, we have students in more than 1 tracker and it is impacting our completion rates. How do we rectify this?

I posted an assessment titled "Theme and Text Evidence Practice" for two classes. I assigned it twice and both classes took it both times. The first time classes took it is not showing up anymore. I am needing help retrieving the data from the first ...

When assigning or creating a new assessment the reading passage is being duplicated for some reason. I have attached an example for reference. 

My students completed a pre-assessment and only some grades posted. The majority of the grades did not post. I refreshed the page, I shut down the computer, and I used a different device. It is still not posting on Mastery. Any ideas on what is wrong...

My APHG Ch 12 23-24 assessment has been uploaded, answer key made, yet the system does not allow me to complete the "create assessment process"

How do you create an assessment with a passage and questions that you have created and put into your personal bank?

Is there a setting that can be changed to where the Benchmark data of Mastery, Near Mastery, and Remediation can be included with the tests I've created in the overall mastery of the standard? 

I am trying to create an assessment and I do not have multiple choice as an option for the question.  This is very strange as most of the questions on this system are multiple choice?  Help please! 

How to reset a test?

Is there anywhere to find students' cumulative mastery levels rather than just "most recent?"    

I have some questions about some students that were enrolled here at our school after our initial integration into Mastery Connect.  These students are not able to take a Mastery Connect quiz, so I think it must have something to do with the timing f...

Good afternoon,I have a teacher that reached out to me, Dr. Caroline Whitcomb, because she had two students whose scores changed on their content mastery assessments for 6th grade social studies. She said that she witnessed perfect scores for both st...

One of my math teachers has the following question: I am trying to create a question that could give partial credit for an unsimplified answer.The question is about slope.  The student is given a graph to count the slope.  The completely correct answ...

How do I activate the technology tools (specifically highlighting and strikethru features) for existing trackers/assessments that I would like to use? 

How do I add a new student to my tracker? I have a new student, and he does not show on my tracker. 

What is the difference between the "partial match" option and "partial match per response"?

I have students that are unable to see their missing Mastery Connect Assessments in their missing list on Canvas LMS.  I logged in as a student and I see their ungraded assignment on the Grade tab, which includes a passed due date, but it does not sh...

Is there a way to change the ability for students to see their scores after they complete an assessment? I don't always want my students to know what they score, especially after a formative assessment that may need to be scaled. 

Is there a way to hide student answers to some assessments and open answers to others? There are times I want students to look at previous assessments for corrections, but students aren't finished with current assessments. I really don't want them al...

How can you shuffle answers on an assessment?

Previously when I have printed student score sheets it had them all on one page. Now it seems that it wants to print student score sheets on on separate pages. How can I get it to print them all on one page again? This is much friendlier and reduces ...

Can you see what a student put as an answer on a technology enhanced item such as drag and drop or fill in the blank on a TE21 assessment?

Has Mastery Connect been updated with a feature that connects trackers to Classic Quizzes & New Quizzes? Am I understanding that correctly? 

How do I change my scoring method? I want a four-point scale, not a three-point scale. 

I have a teacher looking for a report that shows which questions student got wrong.  We can see the them if we go into the item analysis, it will show which student selected which answer for each question.  And I can see them under the performance gr...

I think there is an error in this question:Navigate--655811At Lincoln Heights Junior High, students have the option to participate in two electives, Art and Band.Seventy-five percent of the students participate in Art and 55% participate in Band. Wha...

I am new to Mastery Connect.  Is it possible to upload or import a previously created document to Mastery Connect?  Thank you.