School Change

[MAYSIELLISON]

I have changed schools within the county and it will not switch it over to my new school. 

[JenMurphyA · Accepted solution]

Hi, @MAYSIELLISON - Your Mastery Connect admin should be able to change your school, following this guide: How do I edit a staff member's account as a Mastery Connect admin? . However, if your school sends data to Mastery Connect via Clever, the assigned school cannot be updated in Mastery Connect; your admin should update it in your districts's SIS. If your school is changed there and is not updating in Mastery Connect, your admin may need to uncheck the box in your account that says "Prevent SIS from updating school." I hope this helps! - Jen