Hi,
I have several students who missed the dated deadline on a New Canvas quiz. I tried to follow these helpful instructions to reopen the quiz so that they could take it:
"https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-moderate-a-student-s-quiz-attempt-in-New-Quizzes/ta-p/655"
When click on the "moderate" button next to the student's name, I am NOT getting the "Reopen" option or the "Accept" message. On my Canvas it is going directly to the second part "Manage attempts" where I should be able to add another attempt for the student. I've added one more attempt, but the student still can't get into the quiz.
When I click on the "moderate" button next to a student who has already taken the quiz, I do get the "Reopen" button. But I don't need to reopen the quiz for these students.
Please help!
Thanks.