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I imported a course and now half of my assignments and quizzes are broken. They show up in Modules, but when I click on them it kicks me back to the course home page and gives me an error message ("Couldn't find valid settings for this link").
I moved districts and tried to take my course with me. I downloaded the course and put it on the Commons to access it at my new school. I tried importing both from the download and the Commons with the same result. The first Canvas rep I chatted with suggested that it was an issue with external tools because many of my assignments use Nearpod. But none of my quizzes built with New Quizzes will work either. (I already hate New Quizzes for how glitchy they are, but this is so much worse. How has Canvas neglected to tell teachers that New Quizzes cannot be exported to the Commons OR downloaded?! I never would have used them at all if I knew that they would all just vanish!) I tried chatting with customer support and their answer was basically, "Yeah, that sucks. Nothing we can do."
Honestly, I am devastated because it looks like my only option is to completely rebuild half of each of my courses. Some of my tests only existed in Canvas and now they're gone. It's hundreds of hours of work up in smoke. I don't understand how this happened or how to prevent it in the future.
If anyone asks, I'll just be sobbing under my desk.😭
That's horrible! Yeow, that's a lot of lost work.
Does the previous district keep any stored version of your Canvas shells for record-keeping purposes? I know that in my district that sometimes a Canvas shell I can no longer view is still stored. It's possible that the exports failed somehow (lost connection, etc) and that some of those assignments could be recoverable if exported a different way.
Are the assignments with broken links Canvas made assignments, or assignments using 3rd party resources?
If assignments built in Canvas, this is definitely odd behavior. If 3rd party resources, I wonder if the issue could be on their end.
Hello! I encountered the same issue. The Canvas rep shared that the imported assignments that are associated with the message of "Couldn't find valid settings for this link" were created using external, 3rd party, SCORM software. You can upload and download the SCORM assignments from the original course, if you can still access it, but you would need to install STORM software to import them into your course and open them. Imported quizzes work because quizzes are directly created in Canvas. I've reached out to my school admin to see about obtaining the STORM software, to then enable this function in "settings" that will then give access to the imported assignments. I hope that this helped as it appears to be the resolve for my class.
I am experiencing a similar issue(same error message and with the new quizzes format), but my quizzes are not imported. I created them recently, and all the students were able to access them before this Tuesday. All of a sudden, on Tuesday, nobody, including me, could open them. Canvas support rep just said that someone will contact me shortly.
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