Mean Elapsed Time on Quiz 2.0 Report is 00:00

[rragland]

I gave an untimed 2.0 quiz yesterday, when I checked the quiz report this morning I noticed that the mean elapsed time is 00:00. Everyone who started yesterday has submitted. When I check individual student logs I can still see how long they took, but there is no class average, which is information I've historically found helpful. Anyone else having this issue or have a solve? I've attached a few screenshots as reference. 

[greydon]

Hello @rragland 

Thanks for providing the screenshots and details upfront. It is odd and unintended behavior and that is not how it is supposed to reflect their times, obviously. There was an issue with this around the time of your original posting where the quiz time displayed 00:00 but individual logs showed the real time it took students to take. This issue should have been resolved a while ago. If you are still seeing this issue, please contact Canvas Support directly:

How do I contact Canvas Support? - Instructure Community