Hello @Shariyah12
Thanks for posting in the Community!
If you have signed up for a badgr.com account you should be able to sign in to the same account, or reset the password if needed.
Here is a reference for managing your badging account:
https://community.canvaslms.com/t5/Canvas-Badges-Credentials/Managing-your-Canvas-Badges-Credentials...
If you are signing in to a previous account, make sure you are navigating to the correct region in which you had previously created the account.
Here is a reference for our different regions: https://community.canvaslms.com/t5/Canvas-Badges-Credentials/Selecting-a-Canvas-Badges-Credentials-s...
Hope this helps!