Hi @mary_wilson1 and welcome to the Community! Just a couple of questions for clarification. First, is the lockdown browser you are using Respondus or from another company? Second, are you approaching this from the perspective of a course instructor or student?
Thanks for the additional information!
According to our IT, it appears that if a new test or quiz is made in the "new quiz" function that the built in lockdown browser does not recognize, only the "old quizzes" (their words). When I asked them for respondus, which I think might work?, they sent an .exe that does not open on mac. I too am stuck and looking for any way to have students use a lockdown browser to take the test I created on Canvas.
Hi @pedelty . Your IT team is correct. Respondus Lockdown Browser does not currently work with New Quizzes. This feature has been discussed a great deal the last few years and I know that many are looking forward to a time when the two can be used in conjunction with one another. At one point I heard that this functionality would require both work on the part of Instructure and Respondus, but I haven't heard in the Community of any updates to where things stand.
All the best---