If a student submitted a media recording using Canvas's built-in media recorder option, am I able to download it as an MP4/MOV? Or any other playable video format/codec I can then open with VLC? 

I've tried "Download Submissions" under Related Items within the Assignments section and it will download other media that was recorded from their phone/video camera and then uploaded. However, it will not download any videos they recorded using Canvas's built-in recording option.   

I keep trying to find different ways and I'm having no luck.