Dear Canvas Community and Team,

We encountered the problem, that the default quality setting of the video player in Canvas is always the lowest possible setting. With this low value it is most of the time impossible to read text in videos.

While users can of course change the setting to a higher (usable) value, they need to do this for every video separately. As we have some courses with a high amount of short videos this leads to a very bad user experience and renders the built in video player more or less useless for us.

We already contacted the Canvas support and while they acknowledged that this is a bad user experience for students they also told us, that it is the intended behavior of the video player. 

Thus, we are now proposing to change the default to the highest quality with the option to change to a lower value (i.e. while having a bad internet connection) instead to the other way around. I would be happy to hear your experience with the video player.

Greetings
Jens