0 Likes
(10)

For institutions using one Canvas instance for multiple colleges or campuses, it would be nice to have the ability to have the Help menu (in the Global Navigation menu) be able to be changed per sub-account and not just by role.

We now have our 100% online courses in their own sub-account with accompanying structure.  These courses have their own help desk that is not available to the rest of our faculty or students.  With the current structure, you can only differentiate by role so you would have to put in the description who should use what links which just creates a mess and many people do not even pay attention to and get routed to the wrong support.  If the menu could different by sub-account, we could just show faculty and students the support resources that are applicable to them.

I am aware that sub-accounts are course based so if you have courses in multiple sub-accounts you would potentially have differing support options showing but this is the same with people that have multiple roles (such as faculty and student) and they end up with the same result.

Currently we are accomplishing this with custom js, but it would be nice to have a Canvas supported method that would not break and worked on both web and mobile (app).

-Nick

Who rated this idea