Hello,

I am a university student and we use Canvas quite a bit. We migrated to the platform and I want to ensure I have a profile that's rounded out.

I tried adding a cell phone to my Canvas profile. Since my number is a Verizon number, it insists in adding an email address, but I really just wanted to add it for the benefit of other members of my school being able to see it. I cannot receive text message verifications.

I wonder if this is due to my Verizon profile usually having at least received emails turned off to prevent spam? I also am usually not asked for the email of an SMS as the system has some way to just send a confirmation text directly to my number.

I did see a message on Canvas for SMS: "SMS is only used for Multi-Factor Authentication (if enabled for your account)." So, I don't see any way to add a phone number for a more general purpose in my profile.

Thank you for any guidance!

Best,

Patrick