My school is in the first year of 1:1 iPads. I am trying to have my literature students use OneNote Class notebook through Canvas, but continue to run into problems.

They are unable to open the notebook through Canvas, it gives them an error code.

On the first day of their use, students were able to get to their notebook through the automatic email notification from SharePoint.

Since then, they are still unable to access through Canvas or their iPad OneNote app. The app only shows the collaboration space and content library, not their individual pages, even though they had their individual pages previously.

I have tried messing with countless settings on my end of Canvas, to no avail. From my end, everything seems put together. I have watched videos and reached out to Canvas support, but am turning to the masses because I haven't been able to find answers anywhere. I just noticed this afternoon that when I click the "Class Notebook" tab, it says "There is no class notebook attached to this course. This is the notebook you created and linked to your course." I don't know how that is possible because it did, at one point, populate individual content for all of my students...

Does anyone know what step or setting I am missing?