Unable to sign in/confirmation for password reset email not sent

LoganButler1
Community Novice

I am unable to sign in from canvas from my account on the website, but when I go through my school email for the link set by my school to do orientation courses, I am able to get in.  I am using the correct password, and I have even tried different variations in case I did accidentally get it wrong.  When I sent the password reset email, no email is sent to my account, and I have checked all of the possible locations it could be in(inbox, spam, trash, etc.). I am out of ideas as to what I can do next.  If anyone has any ideas or solutions it would be greatly appreciated!

Thanks!

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