Hello @AliciaSwackhame 

I wanted to update you with some new findings and apologies for getting this incorrect as this behavior has been updated!

When a Group is created via the Credentials LTI, name or email changes made to the course roster are synced automatically. When a user's email address is changed, badges awarded to the previous email address are revoked and re-issued to the new email address.

Please see our release notes regarding this update:


Please disregard my previous comment about needing to delete and recreate groups, as this new Roster Sync function has been added to groups as of December 2023.

Hope this helps!

View solution in original post

Who Me Too'd this solution