One of our teachers started creating our Canvas quizzes using the "new" update, however, I can no longer receive or copy over the quizzes. I had no previous problems (earlier this year, the old quiz format: I was able to Import the Shared Content). Now when I try to import, Canvas thinks and says the process has begun (I get a downloading circle) and after 15-20 minutes the quiz appears to have uploaded, however, when I try to open it, there is nothing there. Basically, the only thing that is "imported" is the title of the quiz. I have had the same results many times (at one point I had 8 copies of the same quiz title with nothing else imported). I have access as a teacher who can edit the other teacher's course and have shared the quizzes with myself but nothing. It has happened now for the last three quizzes and to circumvent I have been frantically copying and pasting each part of the quiz but I can't do this for every single quiz moving forward. Please help.

The response I have received after including the above information:

First question, are you a "teacher" in ----------'s course?

Second, can you go through this tutorial and let me know if these are the steps you've been taking? https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-copy-a-quiz-to-another-course-in-New-Qu...  

The answer is YES to both. If the steps have changed please share the new way. If it is an issue with Canvas, can this be resolved as I noticed the last comments on this problem were posted in August with no response of a resolution.