Issue displaying HTML file in Modules – Blank page

AdminCanvasIC
Community Explorer

Hello, I'm experiencing an issue when trying to display an HTML file in a Canvas Module. I uploaded a .zip file to the Files section and selected the main HTML file as the content for a module item. However, when I try to open it from the Module, the page appears completely blank.

I have already tried the following without success:

  • Using different browsers and devices

  • Clearing browser cache

  • Uploading the file individually and as a .zip

  • Checking file permissions

  • Testing in incognito/private mode

This exact HTML package was used in a course last year and worked perfectly at the time. I went back to that course to test it again, and it now also shows a blank page, which suggests there may have been a recent change or issue affecting HTML file rendering in Modules.

I would appreciate your assistance in checking whether any recent updates to the Canvas platform may be affecting this functionality.

Thank you in advance.

Labels (1)
Users who also had this question