mloble
Instructure
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We're Making Your Move to New Quizzes Easier than Ever

There's nothing quite like trying to effectively address the giant elephant in the room, especially when that elephant is dressed bedazzled in pink sparkles (my ballroom dancing days make me well-ver...

10-26-2022

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2022 Admin Customer Experience Survey

  As many of you know, we send a Customer Satisfaction survey to our Admins twice a year asking for feedback on their Customer Success Manager or Customer Success Team. It is a very important ...

10-03-2022

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Announcing the Return of Panda Pros (and it’s Even Better This Year!)

  As Chief Customer Experience Officer, my focus is on ensuring that our customers are successful and having a good experience with our tools and teams. We tried something new last year by off...

07-14-2022

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Customer Centricity: Livestream with Melissa Loble, CXO, Instructure

Join Melissa Loble as she discusses what Instructure is doing to help its customers better leverage their tools and be even more effective in the classroom. No matter your current relationship with...

07-01-2021

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EesySoft Welcomed Into Instructure Family

Exciting things are happening in the Instructure world! As you have likely seen, today we announced the acquisition of EesySoft, an edtech adoption platform focused on driving engagement with and usa...

07-01-2021

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The Panda Pros -- Free 1:1 Expert Coaching for Educators

[UPDATE: As of 1 September 2021, the Panda Pros program has concluded. Thank you!] As Chief Customer Experience Officer, my focus is on ensuring our customers are successful and having a good exper...

06-30-2021

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In Observance of Juneteenth -- Phone Lines Unavailable

June 19th, or Juneteenth, is an important day in American history. That day in 1865 commemorated the ending of slavery across the United States. While significant steps forward have been made, this d...

06-14-2021

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Addressing Canvas Outage 3/25/2021

Earlier today, one of the subsystems that Canvas relies on for service failed, causing a Canvas outage. The outage could have impacted up to 75% of our customers in North and South America if they we...

03-25-2021

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Awesome to the Power of Community

It was energizing to stand before the always-awesome #InstCon crowd this morning and talk about the multiplier effect of moments, and the communities that surround us and make them possible, especial...

07-10-2019

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Why Openness Matters

Tap/click map to enlarge Melissa Loble (Instructure) Instructure - HigherEd & K12 In this session, experts from the higher education and open education communities will sit down to dis...

05-04-2016

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Defying Gravity with Data: Using Canvas Data with Partner Analytics Providers

With our new hosted data solution, Canvas clients will be able to utilize the provided data to conduct research, assessment, and identify opportunities for continuous improvement. Are you looking to ...

06-05-2015

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Service Delivery Partners: Providing Additional Services for Canvas to Meet Your Needs

Canvas has recently opened a program in which partners who do instructional design, professional development, and application development can be referred to you and your team to augment those service...

05-29-2015

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Member Profile
Seasoned Education Technology executive, customer experience and business leader, Passionate about innovating digital alternatives to traditional teaching/learning practices and delivering at scale. IMS Global Learning Consortium Board Member.
Community Statistics
Posts 25
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Kudos given 3
Kudos received 105
Member Since ‎04-28-2015