About jjordan1

jjordan1 · ‎10-07-2016

Marvin, I ran our current School Year Term (most of our 1.0 full year course live here) and had same random duplicates that you had. I zeroed in on one of my own daughters records and in one class she had 22 rows, while another had only 13, totally random. I tried to figure some algorithm based on grading periods and/or assignment groups yet nothing was consistent. We have 6 grading periods/year and this creates 18 columns (3/GP) in the dataset, however what seems to be missing is a SQL Distinct statement in the select query to provide "1 row per course". It duplicates unpredictably and I am guessing each row is tied to each join, but then that even doesn't make sense when one course has 22 rows and the other has 13, etc.... I am going to file a bug report now.

jjordan1 · ‎08-31-2016

Support found that our tickets are tied to students who are in cross-linked courses and within trust relationships where courses use multiple grading periods. Seems the new release wasn't prepared for that in the dashboard grades view. Wanted to share back as this is a confirmed bug and they are working on a fix now.

jjordan1 · ‎08-30-2016

Student View of Grades issues. I have 22 tickets from student who can't see their grades from their Dashboard view. The date of these tickets is 08/27 to 08/30. This is random but suspicious number of tickets for the same thing. I have submitted this as a bug, just wondering if anyone else is seeing this?

jjordan1 · ‎08-15-2016

Just took a support call for this, same situation, just a black box where the video should play. The Faculty member has students involved in a Discussion, so that is where this occurs (same RTE). She mentioned it worked last year and last week, but not this week.

jjordan1 · ‎08-10-2016

Hi all, With the new Multiple Grading Periods report and the new MGP's/Term (Grading Sets) we are super happy. Now the only part missing is specific to schools like ours that have trusts between independent instances. The MGP Admin Report does not give student grade data from the other school. This student data is there when a Teacher runs the gradebook export at the course level, but not there at the admin level. I am pondering why in one spot, but not in another. Renee, etc.... can we ask the Dev team who works on this to have a look? Maybe this what not in their initial sprint specs, as trusts are rare.

jjordan1 · ‎05-13-2016

Hapara is a robust solution giving visibility to their screens. We do not use the ChromeOS platform, but many schools who do have this in place for their teachers. http://hapara.com/solution/

jjordan1 · ‎04-26-2016

We trust in them, hope they find the resolution quickly. -Jason

jjordan1 · ‎04-26-2016

More faculty reporting the problem and it also affects Firefox. I did submit a ticket today (# 01326720). I hope engineers can take this to the same level as the Canvas Admin Update they sent yesterday regarding the Chrome update and quizzes and push a fix tonight or ASAP. There is an unnerving effect to faculty when gradebook data is randomly missing, they get agitated quick fearing they lost data.

jjordan1 · ‎04-25-2016

I just saw this last post. It feels connected; we see it in Safari and Chrome (I have seen it in Safari and Chrome today). We don't use any others. Hope this helps

jjordan1 · ‎04-25-2016

Thank you Erin for the reply. In our case we aren't losing columns, instead rows are affected, so we would see the Student names, but no grade total and the rest of the grades in the row(s) missing. I was loosely thinking this might be related more to the ... Gradebook content is loaded incrementally for improved performance. If this continues tomorrow, I will certainly submit a ticket. Today it has affected 4 faculty (or should I say 4 reported similar problems and I have confirmed seeing them). Hopefully this is just a temporary hiccup.

jjordan1 · ‎04-25-2016

Today we are taking calls from faculty with gradebook data missing some rows (1st time ever). I went to visit faculty and in some cases two rows (students) are missing data, then refreshing browser might make it 5 missing, etc.... It is all random. I am wondering if anyone else sees this? When drilling in on a student in question the details are there, so we only see it in the gradebook grid. I was telling them it looks like slow loading/fetching of the data from the cloud. Could it be related to the Gradebook update mentioned below by chance? ... Performance Updates Gradebook content is loaded incrementally for improved performance. Some Gradebook features such as column sorting may not be available in larger courses until all students have been loaded on the page.

jjordan1 · ‎03-31-2016

I am planning on building the same GPs but with new dates which then should be consistent for the new terms and then be the only ones available. All in theory, I need to do this in test instance to be sure. Great questions Joe, we need to know. Sent from my iPhone

jjordan1 · ‎03-14-2016

This is a great tip Chris, thank you. The lack of group responses is promising, in that there would not be a larger pattern of this out there. I will keep focusing on the space between the device and the end user.

jjordan1 · ‎03-10-2016

Turning to zero's. They enter scores for students (assignments, not calculated quizzes by the way) and at some point they get some zero's. I can't replicate it, other than to turn off their trackpad to prevent their palm from swiping pages in the browser.

jjordan1 · ‎03-10-2016

I have two faculty who reported (different times) that their grades (some grades) are reverting to 0's sometime after entry in the gradebook. I suspect a palm swipe of a trackpad being able to change a grade on the fly due to the nature of autosaving (ajax code), but to go to a 0 versus a " - ", much less any changes, this should not be happening without explicit clicking into a gradebook cell. Has anyone else experienced this, if so what do you think is going on here?

jjordan1 · ‎03-09-2016

I was going to hunt for this tonight to see if I could find a solution. This is awesome and yes use at my own risk for sure. Many thanks and 3 thumbs up Sent from my iPhone

jjordan1 · ‎03-09-2016

This is great if done at the course level, but not for account level grading periods, that is where most schools like us set it to keep the system clean. I know this is stepping on the security settings of MGP for Teachers versus Admins as permissions goes, but the slick-grid security on MGP is affecting the Teachers. When the MGP quarter ends the code takes the grid cells to RO mode, why do that? We can control access to the course with end dates, so it doesn't seem appropriate to RO the cells for MGP this way. Sent from my iPhone

jjordan1 · ‎03-09-2016

Hi Clint, Our campus uses multiple grading periods and we are now on the last day of Q3, going into Q4 tomorrow. At this later date in March, I had hoped that Instructure would have this resolved. The gradebook grid cells for Teachers go into cannot-edit mode: , yet when I an account admin view the grid for past grading periods (Q2 for example) can edit them: What in the permissions has to be changed to allow Teachers this access? Yes, they can go into speedgrader to make post quarter adds/changes (no slick-grid security there), but many teachers will have a chunk of grades to enter a few days after the gradebook term ends. In our case they will catch up this coming weekend and we require final grades for our term (Q3) to be completed by Monday, 5 days after the quarter ended. Do you have an update you can share?

jjordan1 · ‎02-26-2016

I am trying to get some needed votes for Due Dates in the Gradebook Header (on hover), please consider voting, the window closes next week: https://community.canvaslms.com/ideas/3847#comment-39424

jjordan1 · ‎02-26-2016

I am trying to get some needed votes for Due Dates in the Gradebook Header (on hover), please consider voting, the window closes next week: https://community.canvaslms.com/ideas/3847#comment-39424

Post Details	Date Published	Views	Likes
Grades turning to 0's I have two faculty who reported (different times) that their grades (some grades) are reverting to 0's sometime after entry in the gradebook. I suspect a palm swipe of a trackpad being able to ...	03-10-2016	3132	2
Help get Due Dates in Gradebook Header I am trying to get some needed votes for Due Dates in the Gradebook Header (on hover), please consider voting, the window closes next week: https://community.canvaslms.com/ideas/3847#comment-39424&n...	02-26-2016	443	1
Help get Due Dates in Gradebook Header I am trying to get some needed votes for Due Dates in the Gradebook Header (on hover), please consider voting, the window closes next week: https://community.canvaslms.com/ideas/3847#comment-39424&n...	02-26-2016	425	1
Sort Icon in Gradebook Menu I added this as a support ticket today: The gradebook column header Sort Icon is not visible (lower left corner). Can this become more Visible in default state (or a part of the slickgrid...	02-05-2016	480	0
Turn off hosted Canvas? Has anybody heard of a way to temporarily turn hosted Canvas "OFF" for local admin maintenance purposes (like a custom page users would see when under maintenance that we control). I envision t...	01-04-2016	548	1
Report A Problem Options Is there an option to control the "Report A Problem" in Canvas link on the Help menu? I would like to use an external web form to collect our user needs (that feeds our own support team). ...	12-15-2015	1567	3
Additional Student Fields Hello fellow K12s, I was wondering if we have asked for additional data fields yet (aka: user defined fields) from Instructure? As our high school campus transitions to full Canvas usage (this...	12-01-2015	641	5
Due Date in Gradebook Header Hi Canvas developers, we are requesting to have the "Due Date" show up in the Gradebook Header. In making this 3rd label as short as possible, using short numeric format ( Due: 11/09/15 or 1...	11-09-2015	4966	25
Admin: Grades Export w/ Multiple Grading Periods This idea has been developed and deployed to Canvas Idea will be open for vote Wed. October 7, 2015 - Wed. January 6, 2016 Learn more about voting... I w...	09-17-2015	6101	25

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Member Since	‎08-11-2015

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