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jboehly · ‎04-01-2022

Which browser are you using Canvas in to add the image? Does the same thing occur when you try an alternate browser? Also, would you try to clear the cache? How do I clear my browser cache on a Mac? How do I clear my browser cache on a PC?

jboehly · ‎04-01-2022

Hello, "Syllabus" is one of the course navigation links that will still be visible to instructors even if they have been hidden or disabled. If you want to see about making a change to the "Syllabus" link on the account level, you will need to contact support and open a case. How do I manage Course Navigation links?

jboehly · ‎04-01-2022

When the student is recording a video to reply to a discussion, are they using Canvas Studio, or are they using the options directly on their MacOS? Would you also make sure the browsers being tested are up to date using the guide below? What are the browser and computer requirements for Canvas?

jboehly · ‎03-10-2022

Is the App using LT1 1.1? Managing external app placements in the App Configuration page in course settings only applies to LTI 1.1 tools. How do I manage external app placements for a course?

jboehly · ‎03-10-2022

Canvas does not have an option for certificates of completion. You would need to use Catalog. Here is further information to look over. What is Canvas Catalog?

jboehly · ‎03-10-2022

There is not an option in Canvas to drop the lowest scoring question. The best alternative option we have is to use fudge points to adjust the point value in a quiz. How do I adjust the point value for an entire quiz using fudge points in SpeedGrader?

jboehly · ‎03-10-2022

Would you check this guide to confirm that the browser is showing up to date? Also, would you try logging in to Canvas using an incognito or private browser window and test the pdf? What are the browser and computer requirements for Canvas?

jboehly · ‎03-04-2022

Hi Are the video quizzes that you are posting for your students through Kaltura?

jboehly · ‎03-04-2022

If the course section is included in the course title, the student could view that information by going to the Canvas Dashboard under the "Card View." How do I view my favorite courses in the Card View Dashboard as a student?

jboehly · ‎03-04-2022

Thank you for bringing this to our attention. In order for Canvas to look into this further, you will need to contact support and open a case.

jboehly · ‎02-02-2022

Hello @cpalmerateou When you set up the peer review assignment and automatically assigned reviews to students, did the students complete their assigned peer reviews without having to submit their own assignment first? Or did the students have to submit their work first? Thank you

jboehly · ‎02-02-2022

Hi @pabbott Has the student submitted the assignment multiple times? If a student has submitted an assignment multiple times, the CSV file only accounts for the most recent submission. How do I export grades in the Gradebook? Thank you.

jboehly · ‎02-02-2022

The answer to this question can be found in this Canvas Guide How do I share an item bank in New Quizzes? You can share an item bank with another user in New Quizzes or to another Canvas course. Item banks can only be shared with users with a teacher, TA, or admin role.

jboehly · ‎02-02-2022

This is not currently possible in Canvas and there is not an existing related Canvas Feature Ideas. You might consider creating a new request in Ideas. (How do I create a new idea conversation in the Instructure Community?)

jboehly · ‎02-02-2022

When you are creating a multiple-choice question, which version of Quizzes are you using? Here are a couple of Guides for you...depending on the version of Quizzes that your school currently has available to you: How do I create a Multiple Choice quiz question? How do I create a Multiple Choice question in New Quizzes?

jboehly · ‎02-02-2022

This is not currently possible in Canvas and there is not an existing related Canvas Feature Ideas. You might consider creating a new request in Ideas. (How do I create a new idea conversation in the Instructure Community?)

jboehly · ‎02-02-2022

This is not currently possible in Canvas and there is not an existing related Canvas Feature Ideas. You might consider creating a new request in Ideas. (How do I create a new idea conversation in the Instructure Community?)

jboehly · ‎02-02-2022

If you only need to make changes to existing quiz questions, after editing the quiz you can use quiz regrade to edit certain types of quizzes. If you cancel a quiz question, only the total score is updated. You would need to add fudge points to individual student quiz scores using SpeedGrader.

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