About

swynn
Savannah Wynn
Rank:
Instructure Alumni
Title:
Documentation Specialist
Joined:
Aug 2, 2019 8:15:49 AM
Posts:
425
Solutions:
1
Likes Received:
-5
Bio:
Documentation Specialist on the Community team. Former Canvas Support Agent. Passionate about learning and experiencing new things. Avid beach goer.

Most Liked Posts

This behavior has been resolved and deployed to the production environment as of 10/15/24. Description When uploading or viewing uploaded SCORM files, the tool shows "No packages" and does...
Likes: 7
This case was unable to be reproduced. If behavior persists, please submit a new support case. Description When using the announcement/discussion redesign, if you create and then edit an announcem...
Likes: 6
This document is designed as a reference checklist for the accesibilities within a Canvas Course. This document outlines how to be accessibilites compliant using the Canvas Rich Content Editior. It a...
Likes: 6
The Canvas Badges Backpack allows you to view all your earned badges, share them, and organize them into collections. Badges awarded through Canvas Badges/Credentials are synced into yo...
Likes: 6
Engineers are currently investigating the issue. Description Currently, when a user uploads a file as part of an assignment submission, we count that as a file upload in Analytics and not a submis...
Likes: 5

Most Recent Posts

Engineers are currently investigating the issue. Description Any 2 or more users entries having the same expert_user_id causes the dashboard Users admin to be unavailable to all ex...
Oct 14, 2024 7:36:06 AM
This case was unable to be reproduced. If behavior persists, please submit a new support case. Description If a discussion has differentiated availability/until dates for a user or section, those ...
Oct 9, 2024 9:38:26 AM
This behavior has been resolved and deployed to the production environment as of 10/24/24. Description In the Canvas Student and Teacher apps, users are unable to play and view media sent to them ...
Oct 9, 2024 9:36:14 AM
Engineers are currently investigating the issue. Description When a user has an auto-response message set up, only the first user to send them a message gets the auto response. Subsequent users wh...
Oct 9, 2024 9:32:57 AM
This behavior has been resolved and deployed to the production environment as of 11/6/24. Description   After creating an announcement with the setting to allow comments unchecked, the setting is...
Oct 2, 2024 6:26:16 AM

Latest Badges

Instructure Community: 5 Year

Instructure Community: 5 Year

5 Years with Instructure Community

Earned: 2024-08-05

5 Replies Posted

5 Replies Posted

Earned: 2024-05-08

250 Logins Completed

250 Logins Completed

Earned: 2024-01-25

100 Logins Completed

100 Logins Completed

Earned: 2024-01-25