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Why can't my instructor see my Word document in it's saved form once it gets uploaded into Waypoint?

Question asked by LAURA SEEMAN on Apr 8, 2018
Latest reply on Aug 22, 2018 by

I have created my assignment using the APA format. The title page is it's own page, on the document saved on my computer, as well as the one that I can click on that is located within the submitted assignments. However, when it goes through Waypoint, all of the hard returns are gone and the document flows into the title page, which looks incorrect.  My instructor has looked at the submitted assignment upload as well and is correcting my grade for APA formatting, however, it seems as though this should be easily fixed. Does anyone have ideas or experienced this?