INBOX Replacement Strings

Idea created by Aaron Axelsen on May 31, 2018
    Open for Voting

    We would like to have the ability to use Replacement Strings (or tokens) in the INBOX tool. Replacement strings allow to further personalize the content and communications directly for the user.




    1. Inbox: Ability to use strings like {FirstName}, {LastName}, etc that would replace with the individuals info on a per email basis - this would help personalize the messages.


    I understand that this would have to happen after Add rich-content editor to Conversations but this is still relevant and should be listed as a potential feature to be added in the future.