[ARCHIVED] Adding files to course and continue to get error message

[jbetterton]

Whenever I try to upload a file, regardless or type (I have tried PPt, word, pdf, etc) I get the same message: Error: Request failed with status code:400.  I have tried restarting browser and pc. I have erased the browser cache. I have deleted files to lower storage in Canvas but still I have had no luck in resolving the issue. I am at a loss of what to do. Any help will be greatly appreciated.

[Chris_Hofer · Accepted solution]

Good afternoon, @jbetterton ...

For errors like this, I would recommend that you reach out to Canvas Support to see if they can help you out:

• How do I contact Canvas Support? - Canvas Community
• How do I get help with Canvas as an instructor? - Canvas Community
• How do I get help with Canvas as a student? - Canvas Community

After you contact Support, please come back to this posting to provide an update so we know how they were able to help you...thanks!