This update covers information about the upcoming transition to the HTML5 client for Canvas Conferences on April 20, 2019.

I'm Fred Dixon, the product manager for BigBlueButton and CEO of Blindside Networks, the company that started the BigBlueButton project. I'm speaking on behalf of the BigBlueButton project and Blindside Networks (not on behalf of Instructure).
As many of you know, Adobe Flash is going to be end of life at the end of 2020. In response, we completed the first step of the transition of Canvas Conferences to HTML5 on September 2018 with the release of the HTML5 client for mobile users, see
https://community.canvaslms.com/docs/DOC-15553-4212979801
Any student joining a Canvas Conference session using a phone or tablet automatically loaded the BigBlueButton HTML5 client in their mobile browser.
This first version of the HTML5 client implemented only the features for viewers. Since then, we have been working on implementing the remaining moderator and presenter capabilities in an upcoming release of the HTML5 client.
We are ready to make the transition to a BigBlueButton HTML5 client for all users on April 20, 2019.
This post gives you an overview of the transition, where you can test the new client, how Blindside Networks will support you to ensure a smooth transition, training and support material, and a list of frequently asked questions.
Try it out yourself
Here’s a link to some overview videos of the new BigBlueButton HTML5 client
https://bigbluebutton.org/html5
We have a public test server available where you can try out the new HTML5 client anytime you wish. See
https://test.bigbluebutton.org/
Overview of BigBlueButton HTML5 client
The new BigBlueButton HTML5 client requires no Flash, no Java for screen share, and no browser extensions to install. It’s pure HTML5.

The BigBlueButton HTML5 client loads twice as quickly as the old Flash client, requires about a third of the download bandwidth, its more accessible to screen readers, and provides a unified interface across desktop, laptop, Chromebook, and mobile devices (iOS 11+ and Android 6.0+).
For desktop users, we recommend Chrome and FireFox browsers.
February 2019 our logs showed that 67% of users were on Chrome, and 10% on FireFox, so almost 80% were using the recommended browsers by default.
We do provide limited support Edge, but Edge does not currently support sharing webcams very well (it takes a long time for them to appear) and Safari does not support desktop sharing. However, this support should improve later this year as Microsoft is moving towards using the Chromium engine within Edge.
We do provide limited support for Safari on the desktop, but Safari does not currently support the ability for the presenter to share their screen.
Why do we recommend Chrome and FireFox on desktop? It’s because they have really good support for web real-time communication libraries (WebRTC), which enables the browser to send/receive audio and video without plugins.
The BigBlueButton HTML5 client loads within the mobile browser on iOS (Safari Mobile) and Android (Google Chrome). Also, because it's pure HTML5, there is no mobile app required for users to install/update.
How we will support you in the transition?
There is nothing you need to do on the day of the switch -- it all happens on our end.
For support, we have a single page that lists all the support resources for Blindside Networks, including training material for the upcoming BigBlueButton HTML5 client
https://blindsidenetworks.com/support
(We recommend you bookmark the above link). Instructure will also be coming out with guides on using the new Canvas Conferences client on April 6 (beta release notes).
Based on early testing (some customers have already transitioned over), we believe you’ll find the new HTML5 client easier to use than the current client.
FAQ
Do I need to do anything before April 20th?
The switch to the HTML5 client will be transparent. After April 20th, all users will load the HTML5 client by default.
Can I switch before April 20th (or after April 20)?
All users of Canvas Conferences Free Tier will automatically switch on April 20th. If you are on the Premium Tier hosting (you have permanent recordings), you can elect to switch on a different date. Just send us an e-mail to support@blindsidenetworks.com with details on when you would like be switched over.
What are the newer features?
You’ll find that the HTML5 client now lets you share YouTube videos during the session (however, the videos are not yet captured in the recordings). The Share Notes is easier to access as it's located next to the public chat.
The videos at https://bigbluebutton.org/html5 gives you some visuals. Also, try the client yourself anytime at https://test.bigbluebutton.org/.
What features are not yet implemented in HTML5 client?
We've implemented pretty much all the current features of the Flash client except the ability to enter live closed captioning (that feature will be implemented after April 20th).
For more support information on the HTML5 client, along with known issues, see
https://support.blindsidenetworks.com/hc/en-us/articles/360025341371.
What training materials do you provide?
We can also provide your support team a training session on the new HTML5 client — just e-mail us at support@blindsidenetworks.com to setup a training session or contact us at 613-695-0264 (M-F 9-5 ET). We are really looking forward to the transition to the HTML5 client. We've been demonstrating versions of it at InstructureCon the last few years and getting feedback from the community. If you have any questions, don't hesitate to post a follow-up message to this thread.
Warm regards,... Fred Dixon
--
BigBlueButton Product Manager
(I also moonlight as the CEO of Blindside Networks)
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.