[ARCHIVED] Deleted zero in gradebook reappears

[jheisley]

I have my gradebook set up to automatically assign a zero for late work.  However, certain assignments I make optional and so need to take off the "missing" label and delete the zero.  I am able to remove the "missing" label and delete the zero but lately Canvas continues to put the zero back in!  I have to continually delete the zero, sometimes multiple times before it finally sticks.

Is this a known issue? This makes it super frustrating when wanting to make certain assignments optional.

It would be really nice if we could select which assignments we want our late policy to apply to when creating each assignment.

[lori_campbell]

This is a new step which my colleagues and i are not thrilled with. If you zero out a missing assignment for the student, this no longer triggers the gradebook to keep the "missing" category. Now, you must manually enter the category of "missing" when the assignment is indeed missing. This label was a red flag for students to see what they still needed to turn in, Teachers now have to put this flag up themselves for each missing assignment that has been assigned a zero score for not turning it in. PLEASE BRING BACK THE "MISSING" CATEGORY FOR ASSIGNMENTS NOT TURNED IN.

[nmbucklein · Accepted solution]

Hi @jheisley, 

I searched our ticket database and have not found anything in regards to this issue that have been reported recently, but I would recommend you reach out to our Support team so they can look at this on an individual course level: How do I contact Canvas Support? 

@lori_campbell This behavior you have described is in fact intended behavior. You can view our documentation here on our Release Notes: Canvas Release Notes (2022-01-15) 

If you are hoping to get a change implemented to Canvas, I would recommended posting to our Idea Conversations page: https://community.canvaslms.com/t5/Idea-Conversations/idb-p/ideas

[lori_campbell]

Thank you. I knew this was an intended change. However, it has just thrown a wrench into our program's works because we have trained our students and our parents to look for that "Missing" label. Now we must put each one in individually. We have numerous assignments weekly for 100 plus students each. Canvas has now just added quite a bit of time to our already impacted schedules.