[ARCHIVED] I am unable to view entire test questions. The screen will not allow me to scroll over. I have to guess what the rest of the question is. Help!!

[jwilkin1]

I am unable to view entire test questions. The screen will not allow me to scroll over. I have to guess what the rest of the question is. Help!!

[kmeeusen]

Jacqueline:

Please provide more information. Is this in student view or instructor view? Is this on a PC/Mac, a tablet, or a phone? If on a mobile device are you using the app or accessing via browser?

Have you submitted a support ticket?

KLM

[jwilkin1]

Hi,

I am in student mode, on my laptop PC and I have not submitted a support ticket.

Whom should I send it to?

Sent from Jacqueline's iPad

[kmeeusen]

Jacqueline:

Click "Help", then click "Report a problem", fill out the ticket completely for faster help.

[jwilkin1]

Thank you, I have submitted the ticket.

Sent from Jacqueline's iPad

[jwilkin1]

reply from Crista Calderon<https://community.canvaslms.com/people/ccalderon%40ewu.edu?et=watches.email.thread> in Canvas Catalog - View the full discussion<https://community.canvaslms.com/message/30928?et=watches.email.thread#30928>

[ccalderon · Accepted solution]

Good morning! This is actually a known issue with the new UI (I assume you are in the new UI of course!), and is being investigated by Canvas engineers. If you open a ticket with support, you should receive notification when it has been repaired.

[jwilkin1]

Thank you!!

Sent from Jacqueline's iPad