[ARCHIVED] Speedgrade iPad Pro slow loading

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andrew_reed
Community Novice

Does anyone know why the papers (switching between a paper of one student to the next) is so slow on iPad in the teacher app? I seem to be able to move quickly through the papers on the computer but on the iPad it loads very slowly after I select the paper. 

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1 Solution

Thanks for the additional information. This can be tough to diagnose since the iPad could be connecting on a slower network or how the app is rendering/caching the the files on your device. Did it use to be fast on the iPad and not it's not? Ultimately you might have to submit an issue to your local tech support so they can create a Canvas Support ticket where they can test your specific user on another device. Let us know what you find out. Thanks. 

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