[ARCHIVED] Trying to get RCE API working on Canvas

[martinlillo]

Hi everyone! I wonder if someone could help me with this issue...

I've installed Canvas LMS on a cloudserver running Ubuntu 20.04. It works fine! But when I try to edit a page, the Files tab is disabled and the links fail to load in the Links tab.

I've been reading a lot, and I found out that there are hundreds of people struggling with this issue. So I learned that I had to configure the RCE service.

I've installed the RCE API and seems to work fine. When I run sudo npm start, the program keeps listening on 3000.

But when I try to access <site url>:3000 or <site url>:3000/test, I get the ERR_SSL_PROTOCOL_ERROR error.

If I run sudo npm test, I get 11 errors, the first of which refer to Api Proxying.

An extract of the output:

------------------------------------------------------------------------------------------------

325 passing (14s)
11 failing

1) api proxying
proxies api requests from good tokens:
Error: Timeout of 2000ms exceeded. For async tests and hooks, ensure "done()" is called; if returning a Promise, ensure it resolves. (/var/canvas-rce-api/test/service/api/index.test.js)
at listOnTimeout (internal/timers.js:557:17)
at processTimers (internal/timers.js:500:7)

2) api proxying
passes on response codes:
Error: Timeout of 2000ms exceeded. For async tests and hooks, ensure "done()" is called; if returning a Promise, ensure it resolves. (/var/canvas-rce-api/test/service/api/index.test.js)
at listOnTimeout (internal/timers.js:557:17)
at processTimers (internal/timers.js:500:7)

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And I'm completely lost... 

I'm all ears!!!! Thank you!!!

[igustafson]

Thank you for contacting us. Though we do not have specific guides for what you are doing did find this for the RCE tool since it's a tool we incorporate in Canvas. https://updates-external.sc.dlr.de/rce/8.x/products/standard/releases/8.3.0/documentation/windows/us... I'd check through this as it looks like it has support for Unbuntu.

[martinlillo]

Hi! Thanks for your answer. I think we are talking about different RCE concepts.

I need to configure the Rich Content Editor, not the Remote Component Environment. I can't make it work!

The Files Tab is still disabled, as well as the links in the Links Tab.

I'm still all ears! Thank you!

[martinlillo]

This is the "npm test" output.

Thanks in advance!

[cstrikwerda]

Hello @martinlillo 

I am seeing a good response regarding Self Hosted Canvas instances here: https://community.canvaslms.com/t5/Canvas-Question-Forum/Canvas-Self-Hosted-Licensed/td-p/471128

 If you haven't already, please fill out the Request Demo form to get your questions about self-hosted Canvas answered: Try a Canvas Demo | Instructure