[ARCHIVED] Unable to reopen assessment in New Quizzes

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d_truax
Community Member

Every time I try to reopen an assessment in new quizzes, even after I removed the time limit, my student is unable to open the quiz? I did go back and changed the "until time" but no luck.  She can reopen the quiz but then it immediately closes. . .  any ideas???

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Naomi
Community Team
Community Team

Hi @d_truax,

That is very strange. So you reopened your student's assessment, removed the time restriction, and made sure the quiz's until date/time hadn't passed? If so and it's still not working for her, I'd recommend reaching out to Canvas Support for further assistance as they can look at your specific Canvas instance.

Naomi

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