Hi again, rpsimon
The easiest way is to make sure the SIS is correct first, otherwise Integration will just keep putting the user back in the course. Don't count on enrollment services, or whomever at your school, making the changes without your asking them firmly! They seldom get the need. We have to go through this at the start of every term. Find a helpful person on their team, and make them your "Go-To" person. Our SIS/Canvas integration runs every hour, on the hour, so if they don't change it we really can't. Can be quite frustrating at times.
I don't know if this is the easiest, but as an Admin, I just open the course, and remove them from the People page. Sometimes, if I know the instructor is new and has few courses, I will do it from their profile page.
I hope this is helpful,
Kelley
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