BUG? Student users unable to upload to assignments - persistent across browsers & OS for same user

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sharon_kitching
Community Contributor

We have had a few students reports in the last 36 hours of students being UNABLE to upload assignments with the assignment enhancements interface. The UPLOAD, and drop&drag/browse buttons do not respond. Weirdly, the "MORE' button does respond. When masquerading as the user, we can replicate the same behaviour over different browsers and machines/OS. For some students, this behaviour disappeared overnight, and for others, it has persisted. 

Has anyone else had any reports of this? Workarounds are to turn it off and use the old interface or ask students to upload via phone. 

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jsailor
Instructure
Instructure

@sharon_kitching and @nwilson7, I can confirm that the fix for this bug (caused by an inadvertent change when working on observer support) was pushed last night. All should be working as expected once again for those that have both student and observer enrollments.  

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@rbaxter247, we are not hearing of any widespread issues with students submitting assignments. If students continue to have issues, please submit a support case so that our support team can dig in and loop in engineers if needed.  

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