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caramatf
Community Member

All imported courses are inactive?

Launching Canvas for the first time with very short notice.  Successful with importing courses, sections, users, etc.  on the test site.  Courses all have a Teacher enrolled but all courses showing as inactive.  Teachers cannot see them at all.  Only way I found to make  a class "active" is to manually add the teacher to the course.  Only then can the Teacher see the course.  How do I make all these imported classes active?  And, yes, the import file status is "active".  Submitted a ticket but have not received any response.

12 Replies
shawnshultz
Community Participant

I have this same issue.  

debit
Community Participant

What did you set as your term dates?

shawnshultz
Community Participant

shawnshultz_0-1597773731566.png

 

debit
Community Participant

When you say "they cannot see them" what does that mean specifically? The courses are not showing on the teacher's Dashboard? If they go to Courses and then All Courses, are they visible there? What status was included in the enrollment records?

shawnshultz
Community Participant

They can see them under future courses.  They cannot click on them to open them.  My export coming out of my SIS the courses are set to active and the start date is set to 8/12.

debit
Community Participant

Can you post a few lines from each of your import CSV files?

shawnshultz
Community Participant

shawnshultz_0-1597775051963.png

shawnshultz_1-1597775085348.pngshawnshultz_2-1597775105365.png

 

debit
Community Participant

Can you show me in raw text, not in Excel. like:

"COURSE_ID","SHORT_NAME","LONG_NAME","ACCOUNT_ID","TERM_ID","STATUS","INTEGRATION_ID","START_DATE","END_DATE","COURSE_FORMAT","BLUEPRINT_COURSE_ID"
"C-81949|82253","Ma/CS 006A | Ma/CS 106A","Introduction to Discrete Mathematics","142",526,"active","","2020-08-15 00:00:00-07:00","2020-08-22 00:00:00-07:00","",""

shawnshultz
Community Participant

shawnshultz_0-1597776433605.png

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