A student has been locked out of Canvas after too many failed login attempts (we are currently bypassing and are not using a single sign on system). As an admin, how can I reset the login attempts so she can try again?  Note: at the admin level, I re...

Hello,I am editing a question bank. I loaded material from a textbook, and now I'm changing a few things in the individual questions. This error happened when I tried to change a question's title. Canvas would not allow me to change the title, and th...

Where is the settings featured located? I am trying to access a Deleted students report generation from my admin account.

A student emailed me:"I am emailing you to discuss my grade. At the beginning of the week, my grade was a 92.89 and when you added my discussion grade this week, which was a 20 out of 20, my grade dropped to a 92.82. I am uncertain as to why the grad...

Hello!I have uploaded outcomes to two different Canvas courses with a CSV file.I then aligned quiz questions in one course with the outcomes, and when I take the quiz using the test student feature, the outcomes appear in the Learning Mastery Gradebo...

Hi,  A member of our Student Experience team is looking to launch an ongoing project whereby a group of students will be recruited to help co-curate materials/activites for other students on the theme of effective study practice. The member of staff ...

Hi everyone, We encountered an issue with the embedded Mentimeter live survey. When we embed the iframe with the link https://www.menti.com/XXXXX and save the page, it automatically scrolls down to the embedded Mentimeter when the page is opened. I t...

@c_russell asked:I was wondering ... Is it possible to have an assignment marked twice and not have the feedback overwritten?

How do I disable or remove the "design tools" feature from Canvas?

Hi,   So, I do realise that each course has a default size limitation of 500MB. But, is there a maximum space limitation? I have some tutors creating videos they want in their courses, and they will definitely run in to space limitations.

I created a course in the Canvas learning management system. The course has several types of groups. It has discussion groups. It has team project groups. It has pair concept mapping groups. I set each group up such that it has a unique name. For exa...

I created a Zoom meeting from the Zoom meetings interface in Canvas.  I want to create a new Zoom meeting  for that course. If I delete the first Zoom meeting, do the cloud recordings associated with that meeting also disappear?

I posted a text comment in Speedgrader using the textbox.  but I cannot see it. I have to download it to see it. That is new and inconvenient.  I do not want to download to see the comment. How can I change it back to displaying the posted comment. T...

I'm trying to test the API for my job, specifically the OAuth.I created an account as a teacher but I don't have the Admin permissions.How can I set my own account as admin?

Hello,I'm seeking assistance with an issue affecting my class with 5090 students. It can take up to 15 minutes to load the gradebook in Canvas. Despite my self-troubleshooting efforts and contacting my company's service desk, the problem persists. He...

There was a great repository of Canvas rubrics at https://canvas.instructure.com/courses/784436 - but now I'm getting an "access denied" message. I loved to send faculty here to find excellent pre-made Canvas rubrics. Does anyone know what happened t...

Hey all! Hope that you are doing well today. We are working on redesigning one of our courses and are having trouble with text being visible in light mode but invisible in dark mode (this is particularly an issue for mobile Canvas users). I've spent ...

Is there any explanation to why my font changes when moving between page edits in Loree and canvas. I am now having to go back and manually edit font (and text colour) for each page. Is there something I'm missing?

When attempting to pull a rubric from saved rubrics it gives a master list of all old rubrics, however the list is sorted by course title. This is very inefficient. I am most likely to reuse a rubric from the current course and that course should be ...

In trying to fine tune some account permissions & roles, we are wanting to give the ability for a faculty member to add a support person to their course in an observer role to help consult or troubleshoot their course, but we don't faculty to be able...

Is there a way for teachers to see all student homework/classwork calendars when "Acting as User" in the student view? Currently, as a teacher trying to view all of the homework/classwork that my students have, I cannot see their entire workload. I c...

I'm trying to enroll an user through the API using the following endpointPOST /api/v1/sections/:section_id/enrollmentsHowever I'm getting a 400 response with the following body message{:message=>"Can't add an enrollment to a concluded course."} But w...

I am trying to reopen assignments for a student to redo, it tells me to go to the score button, i cannot find that tab 

I am trying to access McGraw Hill Connect for the first time through a course assignment. Attached is a screenshot of the error message I get when I attempt. Any ideas would be greatly appreciated. Thanks!

Hi,How do I upload completed 'letter to GOD' orientation assignment to canvas from my Mac? Do I have to have Microsoft office word first to do that?Thanks,Vivencio Fresnido

I have students respond to a survey at the beginning of the semester indicating things about themselves like favorite food, sports teams, etc. Then, during the semester, I use these responses to personalize the questions in my assignments using the s...

I am a Canvas admin looking into setting up user groups for my campus. Can the group homepage navigation items be customized for different user groups at the account level? For example, groups would be useful for our school for distributing resources...