Self - Registration Not Prompting Students for Passwords

[kevinw]

Hi guys, 

I put in a ticket for this but it's taken forever to get back to me and I've had to reset about 50-100 passwords manually today. It's getting old. 

We are a third party offering a course through Canvas and we have teachers across Texas self-register students. The problem is that it's not prompting students who create new accounts for a password. This is becoming a real issue that's snowballing. 

Has anyone else experienced this and what could possibly be going on? 

[Robbie_Grant]

 @kevinw ,

We are giving the Canvas Admins area a little bit of love (especially questions that are really, really old) and just want to check in with you.  This will also bring this question new attention. 

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

Robbie