Hi, we are having issues with Catalog and Detail Codes and Transact/Banner.
We have set up several department detail codes to use for Catalog listing. So for example we have a detail code for our culinary department, a detail code for our Nursing department, etc.
So then when we create a listing for a Culinary non-credit training course, we would enter the specific Culinary department detail code in that listing.
And then if there is a listing for a Nursing non-credit training course, we would enter the specific Nursing department detail code in that listing.
We have 6 department codes set up and then each code is connected via Transact and then to that department's financial account in Banner.
The problem is that when payments are made for a listing, the payment is being sent over to Transact but is not reaching Banner and going to that department's financial account.
Just wondering if anyone else has a similar setup and how they have their setup where this works as it should.
Thank you in advance for your help.
