Sub catalog admin training

[riosd]

Good morning!

Whenever we get a request to add someone as a new subcatalog admin, we require that they first complete a training course which I manually add them to.  This course has been in place since before I started in this position (since August of 2019), so I don't know where it came from, but I was hoping to find an updated version since so much has changed.  Does anyone happen to know if an updated version of this course exists anywhere?  I wasn't able to find anything in Commons and so far support hasn't been able to tell me anything.  I don't think the name was changed when we imported it, so hopefully that's helpful, I don't have much other information about it.  

Course name: Catalog + Canvas Admin Training
Course code: cat_can_admin_training

I'm also attaching screenshots of the course card image and modules page.  Any information about this course and an updated version of it would be greatly appreciated.

Thanks!
-David Rios
Canvas Administrator
Oregon State University

[jsowalsk · Accepted solution]

Hi @riosd UMD created this from scratch. If you would email itsupport@umd.edu we can help with this.

[riosd]

Thank you very much, I will do that!

-David

[RobertGibson]

Hello Jessica!

Are you saying that UMD will provide an updated course for us?

Regards,

[jsowalsk]

Hi @RobertGibson, Please email itsupport@umd.edu and we can export what we have as training that you can utilize.

Jessica

[RobertGibson]

I reached out earlier today.

Thank you, Jessica!

[jsowalsk]

@RobertGibson We do not see any tickets in our cue. Please email itsupport@umd.edu and we can send you this training as soon as possible.

[RobertGibson]

Hi Jessica,

I submitted the request on Monday, but haven't heard anything back yet. Any ideas?

[jsowalsk]

@RobertGibson We just received a request today. What institution are you from? The person's name was Buddy.

[RobertGibson]

WSU Tech. I got a ticket back on Monday:

Hi Guest,

We've opened your incident: 'Canvas Admin Training Site'.

We normally review incidents within four business hours, and will send additional updates with a resolution or troubleshooting steps within one business day.

02-26-2024 02:31:36 PM EST - Guest Customer (Update to Customer)

Hello!

Jessica Sowalsky indicated on a Canvas thread that you may be able to provide us the Catalog Admin training courses that you developed. Inquiring...

Thank you in advance!

[jsowalsk]

@RobertGibson I will check on it.

[jsowalsk]

@RobertGibson We will be working on your request today.

[JenniferJWhite]

Hi, Robert,

I just sent a reply out to you a few moments ago -- please take a look to see if you received it, and let me know if you haven't.

Sorry for the delay -- your request took a bit of a circuitous route to get to us!

-Jennifer