[Accessibility] Short Answer Question Navigation with Jaws in Firefox

Problem statement:

I have a student who uses JAWS to navigate Canvas. Wile working in Firefox we've noticed that every time the student enters a short answer text box Jaws indicates the student is in the text box, but is then redirected to the context menu for editing text. In Chrome and Edge the student can enter a textbox on an exam question and immediately type their answer without having to exit the Context Menu options. To exit the context menu the student has to press escape, which if pressed twice causes the student to leave the question entirely.

Proposed solution:

It's unclear if this is how Firefox operates by default, but if possible it would help for the navigation on short answer questions to remain consistent across all browsers (Chrome, Firefox, Edge, etc.). The solution would be to have JAWS users navigate into the textbox and type by default without having to close out the context menu.

User role(s):

admin

1 Comment
nathanatkinson
Community Team
Community Team
Status changed to: Open