[Credentials/Badges] More Accurate Share Analytics

[DeliaGeorgescu]

Problem statement:

When an earner clicks on the share button for one of the social media options, it automatically counts as a share, even if the earner does not complete the share to their social media account. ! Unfortunately not ideal as it does not paint a realistic picture, for example I actually watched a colleague trying to share a badge, clicking the share button 10-20 times and not seeing any new windows appear, only to then realise that their browser was blocking pop-ups – I could see all those clicks registering as shares in our dashboard.

Proposed solution:

Adjust the feature to register shares only when fully shared on a user's social media account.

User role(s):

admin

[DoraJekkel]

Thank you for sharing your idea! We reviewed your contribution and the Product Team feels that it aligns well with our existing theme 'Canvas Credentials analytics improvements'. Please subscribe to that theme to receive updates.