[Mobile - Canvas Student] Disclaimer When Posting a Video to Avoid Blank Discussion Posts

Problem statement:

A student created a video for a Discussion reply in the Canvas Student app, but when he clicked "Reply" it posted a blank message with no video.

Proposed solution:

After recording, when the video is processing (and it can take a while even for a short video), you just see a blank screen. Is there a way a message can appear that says, "Do not click the reply button until you see a preview of your video" or something to that effect? Otherwise the student films their video, clicks "Reply" and just a blank message appears in the discussion thread.

User role(s):

student

2 Comments
nathanatkinson
Community Team
Community Team
Status changed to: Open
 
Carter41
Community Participant
Author

This is also happening in the web version of Canvas. This is really tripping up our students and causing their assignments and discussions to be late.