Currently, administrative notifications (of which the password reset email is classified) default to a frequency of "daily summary". For a user needing to login, this is an unacceptable timeframe. This means that a student or observer cannot speak to support and receive their reset link in that moment. They may be waiting until the next day to receive the link.
Administrative notifications should be received immediately, so that the user can complete the necessary action or receive the important information in a timely manner. Waiting until the next day may be prohibitive to accomplish what is needed.
