[SIS] Notification of error in Grade Passback Sync

[laura_clark]

I request that notifications of grade passback sync errors be delivered to instructors through the Canvas inbox, or by an alert within their Canvas account. We need a more proactive approach to alerting teachers of sync errors.  

• When busy, a teacher may sync and then move on to another task before the sync completes. Teachers are ALWAYS busy and may not wait or return for sync results.
• If a teacher does not return to the sync history page, they are unaware of errors and so do not seek to resolve them.
• Some teachers move Grade Sync out of course navigation when simplifying navigation for students not realizing they need this option visible to use it. We messaged that this link should remain in navigation but reaching hundreds of teachers and ensuring understanding is difficult. No Grade Sync, no History, no errors, no problem. That's a problem.
• The notification could include a sync error definition since many of the descriptions in sync history are not understood by an instructor and explanations are difficult to find.

To assist teachers in awareness of and resolution of errors, a notification is a good step!

[greg_kerr]

Problem statement:

When Grade Sync does not complete because of an error, there is no way to know without digging into the Grade Sync tab for each course. With Grade Sync happening automatically each night, it is easy to miss the errors, which creates confusion for students and teachers alike.

Proposed solution:

When Grade Sync does not complete because of an error, have a notification show up on the DASHBOARD so teachers don't have to keep checking each class' Grade Sync daily to look for errors!

User role(s):

instructor