Tool link does not work and is not clickable in mobile device

[thohoangngo]

Step to produce:
1. Using Canvas web version on Mobile device

2. Open the hamburger menu on the most left top

3. Click on the navigation link of the LTI tool.

Expected: The link should navigate me to the LTI tool's launch URL

Actual: I'm not being directed to the tool launch URL and I'm just staying in the same page. See screenshot below.

Note: I have configure the global navigation for the LTI tool and the link just working on Desktop device

Please, could anyone help me to look at this issue! Thanks a lot!

[masantos]

Hello @thohoangngo 

Unfortunately, not all LTI's are supported via mobile. If you believe that the tool should be working I recommend contacting Canvas Support.

-MaryAnn