Videos not playing on iPad

Community Novice

I was able to watch the embedded videos for my courses just a few days ago, on the app, on my iPad. Now, when I’m trying to play a video in the app, it loads forever and never actually plays, but the image is there. Also tried logging in from a browser on my iPad, Chrome and Safari and it’s the same thing. Working fine from my laptop though. I would love it if I could play these videos from my iPad so I can travel and study more freely.