Sorry if I've missed this in my research. If I (a teacher) set up appointment time slots in a course, how can students sign up for a time slot in the iOS mobile app? Thanks!

Hi, every time I press the calendar button on canvas the app freezes and I have to exit out of it. I’ve tried deleting the app and redownloading it and the button sometimes works the first time I open the app but then goes back to freezing next time ...

SpeedGrader is not showing me the usual annotation tools. It has zoom, full-screen, and rotate buttons, but there is no highlight, annotate, etc. Instead, it has a message that says "Download the mobile app to add comments or other annotations." I've...

I currently have a submission upload that is taking up 4.9 MB on my phone and my app is at 102.9 MB which takes up alot of storage on my phone. I have had canvas for 4 years at a different school and storage was never an issue. what can i do to fix i...

Why can’t I delete or edit my post that I submitted in discussion on canvas app mobile  

When I log into the student app on my iPhone and try to watch one of the course videos, my only option is to open it with Safari. Also, when I try to sync the calendars, the only option is to use the Apple calendar. For simplicity, while combining al...

Hi communityI am using Parent mobile app, but the app doesn't have enough functionSo I have to log in to the browser on my phone.Instead of showing our Canvas LMS, It turns on my Parent mobile appI have to use Canvas mostly on my phone. So is there a...

We recently went to single sign on for our district, and now the mobile app is not working for parents. Is there a way we can edit the mobile app to eliminate automatic sign in and allow the parents/observers to manually log in with their credentials...

Two teachers have 1 course cross-listed. They would like to use the app to grade, but they cannot segregate by section. Is this possible? If so, how?

Our students and parents are seeing old courses when they use the mobile version/app, even though we have archived them at the school level.  Is there a way to prevent this?  If not, what guidance can we give our students and parents to make this mor...

How can you access comments easily on the canvas app on IOS? 

I am unable to find groups in the mobile app version. Is this option not available on the mobile app version of Canvas?

I need help because I updated to the latest version of Canvas and now the IOS app is basically unusable. Everytime I try to switch to a different page, the entire thing freezes. I have uninstalled and reinstalled the app multiple times and there are ...

When our learners go to a page and it has an embedded video on it the video launches into full page mode right away. This becomes a problem as there are instructions they need to read before the video plays, but it launches full screen on our ipads. ...

Hello, my canvas mobile app has been giving me issues now that I’ve gotten a new phone (iPhone 11). It appears like it would if I were using a computer, making me log in every time and find my school unlike before. I also can’t receive notifications,...

It's been working fine up until an hour ago, now it doesn't work whatsoever. It's asks for my school, it shouldn't have to put that in, everything was set up, I have been working on it for a week already, even earlier this morning and now, I put in m...

Every time I get a notification on the Canvas mobile app, it sends me four duplicate notifications.  I've tried turning them off and turning them on, redownloading the app, and nothing helps.  It's getting so annoying!

How do I leave a group in Canvas as a student, or at least prevent it from showing up on my dashboard in the app? Groups from classes that I finished a year ago are still showing up and it is beginning to crowd my dashboard. I have looked it up and t...

The Canvas Student App widget does not appear in the widget listing for me to select. My iPhone 12 Pro Max is on iOS version 15.6.1. I have removed the app & re-added it numerous times. It may be helpful to know that the widget was there & was active...

How can I use Canvas on my mobile device as an instructor? lists:"MagicMarker (iOS 8.0+ iPad only). This app assists you with standards-based learning. Syncs with the Learning Mastery Gradebook.  Polls for Canvas (iOS 7.0+, Android 4.0+). This app is...

I cannot find my school on the app or the page is unavailable 

I use both the parent app (my son attends high school in the district I teach) and the teacher app.  Yesterday, out of the blue, the parent app cleared and went back to the original page where you are to sign up.  My son's info is no longer linked?  ...

I am trying to download the app to my iPhone, however it cannot find the school, so I can not download it. I get a button that says "find my school", I type in University of Rio Grande. It does pop up the name of the school, but when i click on the s...

can't I login into the canvas from more than one devices, because when I do so it shoes the error that the username or password is incorrect. I request you to please resolve this issue.....or the people would search for a different website/software/a...

I downloaded Canvas Parent for the first time on my current phone and it is not loading. I get a white page with the blue canvas logo that spins, and never get to enter Canvas Parent. I tried troubleshooting this with the school district’s IT departm...

I logged into canvas through an iPad & the images on the dashboard just continue to load.   

I cannot get into my canvas app. Each time I try it asks me what school I attend. I put that school in and then nothing happens. I have tried uninstalling and reinstalling the app 3 times now and it still has the same problem. I have also tried clear...