ACCESS DENIED

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MargaritaPerez
Community Novice

For this last year I have sent numerous emails to Campus if Australis in regards to why does it say ACCESS DENIED every time I try to log in.  Each time I have to reset my password for it to allow me in.  In all this time I have never received a solution.  Everything they say for me to do I have done and it still says it.  The last email today they gave me a new password and link in and it STILL says Access Denied.

I have to enter through tabs but it doesn't recognise I have completed some of the quizzes and I wonder if its to do with this issue.  I notice that many other students are having the same problem. 

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Stringbender
Community Member

@MargaritaPerez 

To troubleshoot this I suggest reaching out to Canvas support directly, you can use the guide provided below to do this. 

How do I get help with Canvas as a student? 

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