Accidentally removed Canvas Admin user from Site Admin account
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05-20-2020
04:22 PM
Hey guys,
While we were testing, accidentally got Canvas LMS Admin user removed from Site Admin account from UI (apparently it's the only admin) . It seems we cannot access Canvas LMS through UI or any of tokens (either Access token or oAuth).
Unfortunately reset password is not working due to email settings.
Is there a way to reset the Canvas database setting admin user again?
What is the right approach to reinstate the Admin user back ?
We tried to get to database and setting account_users table's workflow_state field to "active" , but it still says username, password incorrect.
Appreciate any help.
Thanks!