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david_phillips
Community Member

Add a discussion to a module...but the dropdown only shows discussions A-H

I create a discussion and then go to add it to a module. When I click on discussions to add it pops up a dropdown menu, but that only shows discussions A-H. Anything with a title that begins with a G or later doesn't show up. How do I access those other discussions to add them to my module?

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4 Replies
kmeeusen
Community Coach
Community Coach

Hi @david_phillips 

Wow, that has got to be frustrating! And you used the scroll-bar on the right to try to scroll for more?

I just tested this in one of my courses, and it showed all of my discussions; but then, I only have 12. I tested with the other content types, because I have lots of pages, etc. and the lists were complete. I will add that I did note that the lists were only complete for all published content. Is your new discussion published?

Good luck,

Kelley

Tags (2)

No, it is not published yet, but I have tons of other published discussions that are after “H” in the alphabet that I can’t get to. I try to scroll further but it won’t go. I thought there would be a search feature, but there isn’t. I have created discussions with titles before "H" in the alphabet and they show up and I can add them to the module.

Hello there, @david_phillips ...

I'm not sure that this would make a difference or not, but have you tried using @James' helpful Canvancements - Canvas Enhancements called How to List Items Alphabetically when Adding to a ... - Instructure Community?  You may already be using this if you are seeing your content items displayed in alphabetical order, but I just thouht I'd throw this out there in case you wanted to take a look.  Hope this helps in some way.

James
Community Champion

I don't think that Canvancement will help. It only reorders things that are already there. My discussions are already in alphabetical order, even without running the script.

I would start with the normal troubleshooting. Clear the browser cookies and cache, try a different browser, restart the computer, etc.

If none of that helps, then I would start looking at the discussions themselves. Is the Discussions/Announcements Redesign (beta) enabled? The default is off, but the local Canvas administrator may have turned it on under Admin > Settings > Feature Previews. Instructors can check by going to their course Settings > Feature Previews.

Does the problem happen on both the home page (if your home page is set to Modules) and on the modules page itself? A complete list of all possible module items is included when the modules (or homepage if set to modules) is loaded. If there are a lot of items, it can slow down the initial load, but it means that when adding items to the modules, it doesn't have to make a separate network call that could fail. This also means that you can (relatively easily) check to see if the items are getting loaded and not displayed or if they aren't getting loaded at all.

To check and see if all of the discussions are being added, then make sure you're on a page where you can add module items. Then press Ctrl U to view the source of the page. Then use the browser's search Ctrl F to find discussion_topics_select. A few lines after that, you will see a list of the discussions. If all of the discussions are included in that list but not all are showing up, then look for something strange where the discussions stop being displayed. Maybe there is some weird character causing a problem.

Another thing to look at is how many discussions are being loaded. If it turns out to be 10.

Finally, and this is a long shot, make sure that the home page / modules page has been reloaded after the discussions were created. Because the list of discussions is delivered when the page is loaded, it doesn't reflect any additions that happen afterwards.