After Action Report
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08-19-2024
08:49 AM
Colleagues, the question is a little out of the ordinary, but does anyone have a copy of a recent Instructure After Action Report for an outage. I'm interested in the message format, not the details of the outage. I would like to adopt that format for system outages.
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Friday
Hi @RobertGibson,
I think the general format is these public incident messages has a few main areas. They are Summary, Overview, Details, Mitigation, and Conclusion. Each area usually has at least a paragraph or two of info.
Hope this helps!
-Chris