Assign To Feature not working correctly

[sms2]

Courses offered are PD courses and typically run for 7 days at a time. Usually, courses start at NOON on a Thursday and end at NOON on the following Thursday. 

We then have the main settings for the start date to match, but the end date is for the Monday following in order for instructors to complete grading or allow for extensions if granted. 

Currently, we have two issues: when we use the assign to feature- and adjust the dates for the one or two people assigned for the extension, it is not extending the discussion unless we extend it for everyone. 

Also, it is then moved to the CLOSED discussion area and we have to move it back to the OPENED. (sorry did not get a screen shot before it was moved to the opened section)

This is a new issue for us since the new discussions have been updated. And it seems like it is hit or miss. Sometimes it works correctly, others not. 

Anyone else have this issue? A better work around then having to open it up for the whole class? 

[ColtonSwapp]

Hello @sms2 

I am so sorry you are seeing this behavior! 

This has been a pretty large/frustrating ongoing issue that I have been encountering on a regular basis that started with THIS release. 

However, I have found a few work arounds! 

1. Go to the main discussions page, click the three dots for the discussion this is impacting, and hit the Save button. Have the student/user return/refresh to the discussion This usually fixes it from what I have seen in a few of my instances. 🤞
2. If that does not alleviate the issue, edit the discussion, Disable the Graded option. Hit Save. Edit the discussion, re-enable Graded again and Save it. 

If you have not already, reach out to Canvas support and have them take a look at your discussions that this is happening on when the behavior is live.  

-Colton 

[sms2]

@ColtonSwapp, thanks for the information. That was also an option we had tried. Still had to move it from closed to open after adjusting the dates. I will reach out to our CSM, as we often offer this option to those in our courses who need a little extra time, and all the extra steps are a little ridiculous. We did not have issues before the updated discussions. 

Have a great day!