Assignments are not loading for a specific student using PC. But loads if she switches to mobile web.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 hours ago
A student visited the "Assignments" page using her Fujitsu laptop for 2 courses, she could access the page, but the assignment list just won't load as expected. But when she switches to using her mobile phone, she sees the assignment list. In addition, as admin I could see the assignment list when I view as the student.
PC software: Windows 11
We've had her tried:
- Using Chrome browser
- Using Edge browser
- Update Chrome/Edge to the latest version
- Cleared cache of the browser
- Using incognito window
But none worked.
We've also checked:
- No error report
- No erroneous API response
We're currently asking the student to delete browser app Chrome and download it again. But would like to ask if there's anything else we could try/test.
